A memory platform that manages both the digital product and real-world field service.
A person creates a memorial, orders care and receives photo proof. The team manages the order, worker, route, quality check and payment in the same system.
The digital memorial and physical service had to work as one experience
The platform combines a sensitive public product, personal accounts, recurring cemetery services, distributed workers, quality control, payments and communication. A failure in any part breaks trust in the whole service.
We built the complete platform around one end-to-end journey
A user creates a memorial, adds a story and media, orders and pays for a service. The system assigns a worker, creates a task and route, receives proof photos, sends them through quality control and notifies the customer.
03 · What the system includes
We built the complete platform around one end-to-end journey
- 01
Public and private memorials with biography, timeline, media and family relations
- 02
Dedicated military memorial format with awards, unit and service path
- 03
Search, map, QR memorials and visitor tributes
- 04
Service catalogue, cart, add-ons, promo codes and recurring orders
- 05
Payments, statuses, worker assignment, calendar, routes and proof photos
- 06
Mobile worker workspace, quality control, payouts and internal roles
- 07
Customer account with analytics, reminders, orders and security
- 08
Admin hub for moderation, finance, content, SEO, partners and city launches
One end-to-end service
Context moves forward without re-entry- 01Memorial→
- 02Service→
- 03Payment→
- 04Worker→
- 05Proof
04 · Business outcome
Customers see a caring service; the team sees the precise operating system behind it
The public experience, payments, mobile field work and internal control pass context forward. Every order has an owner, proof of completion and a clear history.
Two worlds, one system
Digital memory and physical care share one customer journey.
Field control
Workers receive routes and tasks; managers review proof before completion.
Built to expand
The platform supports new cities, partners, subscriptions, content and services.
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